Enable and disable account

Show enabled status

Service Desk will display if account is enabled or not. To allow this feature:

$show_enablestatus = true;

Enable account

This feature allows to enable the account. The button is only displayed if the account is disabled.

To enable this feature:

$use_enableaccount = true;

Disable account

This feature allows to disable the account. It is only displayed if the account is enabled.

To enable this feature:

$use_disableaccount = true;

Insert comment

This feature displays a comment pop-up when enabling and disabling user accounts.

To enable this feature:

$use_enablecomment = true;
$use_disablecomment = true;

Comment required

This feature ensures a comment is required before enabling/disabling a user.

$use_enablecomment_required = true;
$use_disablecomment_required = true;