Installation
From tarball
Uncompress and unarchive the tarball:
tar -zxvf ltb-project-service-desk-*.tar.gz
Install files in /usr/share/
:
mv ltb-project-service-desk-* /usr/share/service-desk
You need to install these prerequisites:
Apache or another web server
php
php-ldap
Smarty (version 3)
Debian / Ubuntu
Import the PGP key:
apt install curl gpg
curl https://ltb-project.org/documentation/_static/RPM-GPG-KEY-LTB-project | gpg --dearmor > /usr/share/keyrings/ltb-project-openldap-archive-keyring.gpg
Configure the repository:
vi /etc/apt/sources.list.d/ltb-project.list
deb [arch=amd64 signed-by=/usr/share/keyrings/ltb-project-openldap-archive-keyring.gpg] https://ltb-project.org/debian/stable stable main
Then update:
apt update
You are now ready to install:
apt install service-desk smarty3
CentOS / RedHat
Warning
You may need to install first the package php-Smarty which is not in official repositories.
Configure the yum repository:
vi /etc/yum.repos.d/ltb-project.repo
[ltb-project-noarch]
name=LTB project packages (noarch)
baseurl=https://ltb-project.org/rpm/$releasever/noarch
enabled=1
gpgcheck=1
gpgkey=file:///etc/pki/rpm-gpg/RPM-GPG-KEY-LTB-project
Then update:
yum update
Import repository key:
rpm --import https://ltb-project.org/documentation/_static/RPM-GPG-KEY-LTB-project
You are now ready to install:
yum install service-desk
Docker
Prepare a local configuration file for Service Desk, for example /home/test/servicedesk.conf.php
.
Start container, mounting that configuration file:
docker run -p 80:80 \
-v /home/test/servicedesk.conf.php:/var/www/conf/config.inc.local.php \
-it docker.io/ltbproject/service-desk:latest