Audit

You can enable audit to log all actions done through Service Desk.

Audit log file

Set the file where actions are logged:

$audit_log_file = "/var/log/service-desk/audit.log";

Tip

The file must be writable by the PHP or WebServer process

Admin name

The admin name must be set into an HTTP header.

$header_name_audit_admin = "Auth-User";

Tip

If no header defined or if header is empty, actions will be logged as “anonymous”